Medical Facilities

An AI receptionist for better patient experiences — 24/7.

Resolve issues faster with zero phone-handling burden. HIPAA-compliant AI voice agents for clinics, practices, and care facilities.

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Trained AI assistants.
Your team that never sleeps.

Sarah, AI inbound assistant
Inbound Assistant

Sarah

  • Captures: patient name and contact info, appointment request or reason for calling, provider or specialty requested, insurance details, urgency
  • Automatically: routes calls to the right staff, handles routine scheduling and inquiries, sends confirmations and reminders, escalates complex requests
  • Forms: collects new patient intake forms, sends consent and registration forms, captures insurance and referral info — delivered securely via SMS or email
Marco, AI outbound assistant
Outbound Assistant

Marco

  • Appointment reminders: calls patients, confirms, reschedules, or cancels — reduces no-shows
  • Patient follow-ups: checks in after appointments or procedures, shares post-visit instructions, escalates concerns
  • Preventive care & recall: annual wellness visits, follow-up and recurring care, vaccination reminders
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Streamline everyday patient communication.

Our AI assistant automates routine conversations so your front office spends less time answering repetitive questions and more time supporting patients.

New patient lead capture

Convert phone inquiries into scheduled appointments — collecting contact info, qualifying new patients, routing to the right department.

Voice forms

Collect patient info, insurance details, consent forms, and intake documentation before appointments — less admin, faster check-in.

Appointment scheduling

Patients schedule, reschedule, or cancel through natural conversation — no hold times.

Intelligent call routing

Identify urgent requests and transfer patients to the right team member while routine inquiries are handled automatically.

Instant FAQs

Immediate answers to common patient questions, any hour of the day.

Multilingual support

Consistent communication for diverse patient populations, in their language.

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Designed for medical facilities.

HIPAA compliant

  • Building-specific questions
  • Special access instructions
  • Safety prompts
  • Optional translation for multilingual communities

Multi-channel notifications

  • Email summaries
  • SMS confirmations
  • Automated reminders

Seamless integration

  • API
  • Secured email
  • Webhooks
  • Shared inbox workflows
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Ready-to-work trained AI assistants.

Dynamic voice interaction

Speaks professionally and compassionately with patients, caregivers, healthcare staff, and referral partners. Uses healthcare-specific language and guided conversations — handles interruptions naturally, even when patients are anxious, in pain, or calling with urgent concerns.

24/7 coverage

Assists patients around the clock — after hours, weekends, holidays. Appointment requests, inquiries, and urgent communication are never missed. Uninterrupted support during peak call times, reducing hold times and easing front-desk load.

Easy integration

Customized for medical practices, specialty clinics, outpatient centers, hospitals, and multi-location organizations. Follows your scheduling workflows, communication protocols, and routing procedures — with HIPAA-compliant documentation.

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Pick your coverage.

  • Nights — covered
  • Weekends — covered
  • Holidays — covered
  • Overflow & peak times — covered
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Medical FAQ.

Yes — bank-grade encryption, secure handling of patient information, and HIPAA-compliant documentation of every interaction. Also aligned with PIPEDA and PHIPA where applicable.
Yes — patients schedule, reschedule, or cancel through natural conversation, following your scheduling workflows and provider rules.
Marco, the outbound assistant, calls patients with reminders, confirms or reschedules appointments, and runs preventive-care and recall campaigns.
Intelligent call routing identifies urgent requests and transfers patients to the right team member immediately — routine inquiries are handled automatically.
Live within 5 days — configured for your practice, specialty, and workflows, with minimal onboarding.

Ready for AI-powered efficiency?

Start today and transform your patient communication with a HIPAA-compliant AI voice assistant.

Book a Live Demo